M. A Ladd joined the MGH Institute for Technology Assessment (ITA) in 2005. Her primary responsibilities are systems administration, and front-line support for ITA researchers.

Prior to joining the ITA, she worked for 15 years at the Massachusetts Institute of Technology, primarily with the Laboratory for Computer Science as a Systems Administrator and later as Director of the Computer Resource Services Group, the team providing central computer infrastructure for the 600+ researchers/staff and 1200 computers. She received her bachelor's degree from The Pennsylvania State University.

For the Hep C Calculator, M. A. provides website development.